Exact matches only
Search in title
Search in content
Search in comments
Search in excerpt
Search in posts
Search in pages
Search in groups
Search in users
Search in forums
Filter by Categories
Airlines
Business
Change en Innovatie
Data security
Duty of Care
Educatie
EU
Events
GBTA
Geen categorie
Hotels
Meeting management
NATM Board
NDC
Prijsonderhandelingen
Research
Risk management
Sponsors
Strategisch meeting management
Sustainability
Technologie
TMC
Travel
Travel apps
Travel expense
Travel Mobile Strategy
Travel Policy
Traveller Engagement
Trein
Trends
Visa
Lufthansa Group airlines and TripActions shape the future of corporate travel

• New innovative and market-leading solution targeting small- and medium-sized enterprises to enhance their corporate travel experience

• Increased reach of most attractive Lufthansa Group offers and added customer value via TripActions’ industry leading technology

The Lufthansa Group, one of the world’s leading airline groups and industry pioneer in the area of New Distribution Capability (NDC), and TripActions, the only
all-in-one travel, corporate card, and expense solution, today announced an enhanced strategic partnership to shape the future of corporate travel. Jointly, a
customer-driven solution has been developed that allows small- and medium-sized enterprises to enjoy all the benefits they experience from the airlines of the
Lufthansa Group, covering the carriers Austrian Airlines, Brussels Airlines, Eurowings, Lufthansa and SWISS via the tech forward user experience of the TripActions travel platform.

While the key focus is to put the customer in control of every part of the corporate travel experience, the solution matches the rich corporate offers and programs of
the Lufthansa Group airlines with the innovative and user-first intuitive solutions of TripActions to relieve the multiple pain points of corporate travel.

“Lufthansa Group is firmly committed to delivering superior customer experiences along the entire travel journey, also for our small- and medium-sized corporate
customers”, says Tamur Goudarzi Pour, Senior Vice President Channel Management at Lufthansa Group Network Airlines and Chief Commercial Officer
SWISS. “Jointly with our strategic partner TripActions, we take a big jump towards cutting edge digital airline corporate retailing all the way from intuitive corporate
trip planning to speedy servicing. With this industry leading concept, I am very excited to grow our successful partnership with TripActions in the interests of our
Corporate Partners."

Customers will be able to book work trips using an industry-leading solution, enabling a new level of travel management that includes policy and profile
management, duty of care, sustainability solutions, real-time reporting, 24/7 customer support, and centralized billing. The partnership will enable corporate
members of Lufthansa Group PartnerPlusBenefit program to earn and redeem PartnerPlusBenefit points directly through the booking tool, with enhanced
functionalities being launched at regular intervals.

As a first step, the solution will be launched in Lufthansa Group airlines’ home markets in early 2022. Following this and over the course of the year, both teams
will work together to add enhancements to the solution, including additional redemption benefits, corporate products, and multiple languages, as well as
expansion into new markets.

“Thanks to the partnership with TripActions, we are pleased to now also provide a solution to our valued corporate customers who have previously booked via our
airline websites and have long had the desire for a suitable solution and associated enhanced functionalities,” says Stefan Kreuzpaintner, Senior Vice President Sales
for Lufthansa Group Network Airlines and Chief Commercial Officer of Lufthansa Airline. “This unique offering expands the available TMC offers in the market for
corporates, adding to the current solutions offered by our other TMC partners.”

"Providing an amazing user experience through industry leading technology has always been TripActions' top priority,” says TripActions Chief Travel Officer, Danny
Finkel. “We're excited to further our partnership with Lufthansa Group with this industry-first joint booking platform that will provide deeper technical integrations
and the unique ability to offer integrated loyalty. It’s the best of both worlds, marrying Lufthansa Group passenger experience with TripActions' user-first
experience.”

IATA NDC Whitepaper
november 4, 2019
0

The IATA Travel Manager Advisory Group (TMAG) across North America and Europe comprises nearly 30 travel managers from some of the biggest travel programs globally.  As the official reference points in travel management practices for the International Air Transport Association (IATA) their role is to help ensure that a new air retailing landscape is forged with managed travel principles in mind. Framing their insights are the 4 C’s: Cost, Control, Customer and Care.

Have a read: IATA TMAG Propathon paper | Step On The Gas 2019