The IATA Travel Manager Advisory Group (TMAG) across North America and Europe comprises nearly 30 travel managers from some of the biggest travel programs globally. As the official reference points in travel management practices for the International Air Transport Association (IATA) their role is to help ensure that a new air retailing landscape is forged with managed travel principles in mind. Framing their insights are the 4 C’s: Cost, Control, Customer and Care.
Have a read: IATA TMAG Propathon paper | Step On The Gas 2019
